FAQs – Veemo

Simply click ORDER NOW in the top right menu of the website to order your Veemo.

Deposit Options:

$500 Deposit: By selecting this option, you initiate the production of a made-to-order Veemo. This deposit is refundable for 14 days from the date of payment. After 14 days, the $500 deposit becomes non-refundable due to the irreversible costs associated with arranging production for your order. If no cancellation is made within this period, the $500 deposit will be applied toward your final payment for the full price of the Veemo, which will be collected upon delivery.
Full Payment: By choosing to pay the full purchase price upfront, you will receive a discount of 4% off the total purchase price of your Veemo. When you make the payment, you initiate the production of a made-to-order Veemo. The full payment amount is refundable for 14 days from the date of payment. After 14 days, the full purchase price minus the $500 deposit remains refundable, however, the $500 portion of the payment becomes non-refundable due to the associated production costs. After your Veemo ships, the payment is still refundable, however a restocking fee of 15% of the full purchase price will apply.

Production and Delivery:

Initiating production of a made-to-order Veemo requires a deposit. The estimated delivery date of your Veemo depends on our current inventory status in different regions, so please reach out to us about your delivery timeline. Please note that this is only an estimate, as factors beyond our control, such as supply chain disruptions, may affect the final delivery date. If the delivery of your Veemo exceeds the estimate Envo provides, you will be compensated with a delivery delay reimbursement of 1% of the full payment amount for each month of delay.

First, thank you for noticing and taking an interest in our previous designs. There were only a limited number of the early Veemo prototypes produced. We agree they were eye-catching and many people have expressed interest in them. These early Veemo prototypes are no longer being produced and our focus is on the newer, lighter, quicker and more efficient Veemo SE model.

There are many free online resources, such as the Co2 Calculator. The savings can be significant if you drive the average of 20,000km (12,500 miles) per year. The exact calculation will depends on what type of vehicle you drive, how and where you drive, traffic conditions and the offset source of electricity generation for Veemo.

Veemo is an innovation in zero emissions, micro-mobility that plays a significant role in reducing personal greenhouse gas emissions. Change comes as we increase the use of smaller, alternative electric vehicles (cars, micro-mobility, motor bikes, etc.) in place of Internal Combustion Engine (ICE) powered vehicles. Veemo-ing (verb: the act of driving a Veemo) is also more efficient than automobiles in terms of reducing your trip times in many urban settings.

Human beings & all life on our planet is at major risk from the detrimental effects of climate change. Facts are facts! Sustainable mobility choices like Veemo can be the single most significant contribution any individual can make to help bend the CO2 curve.

Why is it imperative? Starting in the 1950’s Carbon Dioxide levels in the Earths’ atmosphere have risen rapidly. The graph looks like a hockey stick, bending sharply upwards as GHG gas levels rise rapidly. Unless we create change, the continued elevation of these gases threatens everything from our health to our economies.

Joining Veemo’s zero emissions movement will help phase out fossil fuels, push for regulatory change, and enable us to reach the Paris accord targets. Side benefits? You will probably get to work faster and remain healthier.

It is hard to read news from any reputable media outlet without noticing that climate change has become one of the most persistent and growing stories worldwide. There are many articles and resources, however we would urge you to consider watching Breaking Boundaries where David Attenborough and scientist Johan Rockström examine Earth's biodiversity collapse and how this crisis can still be averted.

Veemo will go approximately 70 Km (45 miles) based on the pedal assist level chosen and using the throttle on a single charge, depending on the terrain, the percentage of power you use from the motor and the gross weight of the vehicle (including rider and cargo). There will be a dual battery option for the ones who want to double the range with an extra cost of C$944 which makes both batteries connected to the system and drain at the same time. The battery is swappable, so you can also carrying an extra fully charged battery to extend the range.

For commuters, we have designed our battery to be removable to allow charging at work so you have a fresh charge for the trip home.

Technically, Veemo can go up to 32Km/h (20mph) of Speed. The maximum electric motor assisted speed of Veemo is limited to comply with multiple regulations. In the United Kingdom (UK) and European Union (EU), the maximum speed for (EN15194) regulations is 25 km/h. Canada and United States regulations cap the speed at 20 MPH (32 km/h).

Always ride within your limits and local speed regulations.

Most maintenance can be done at home by yourself or at Bicycle stores via a standard mechanic for any maintenance you do not feel 100% comfortable conducting yourself. You can also take it to any of our dealers (currently) across Canada and US which can be found here. We have designed every single aspect of Veemo for maximum riding and the least amount of maintenance. Regardless, rider safety is our top concern. At any time, you can use the contact form to ask us questions if you are unsure.

Veemo is designed for maximum safety and stability. One of the most important safety advantages Veemo offers is dual front wheels. Two wheeled vehicles are in danger of slipping out when the front wheel hits a painted (slippery) road surface in wet weather. Veemo and other three wheeled vehicles have two wheels to greatly reduce accidents.

Veemo has been tested with various camber and castor settings to find the perfect blend of efficiency and safety. Every vehicle is factory set with toe in and other adjustments made for maximum safety and performance (too much toe in creates “tire Scrub” which can limit power transfer).

As with any vehicle, Veemo needs to be approached with common sense and caution. Always ride without your experience level and be careful to avoid unnecessary risks, especially in traffic.

We have designed Veemo to be in compliance with the regulations that allow exemptions from these requirements in most countries so basically it doesn't need a driver license in North America and Europe.

We are also not aware of any regions that require a license to operate Veemo under normal conditions.

Please confirm local regulations in your region of intended use for all these requirements. Regulations change over time.

The date of your reservation will be used to secure a sequential reservation for your Veemo. Veemo's is delivered on a first -ordered, first-served basis and the first batch started delivering to customers in June 2024.

As we approach the date of production for your Veemo, we will notify you with an additional agreement and any final options or accessories that you wish.

Once you have been notified with an additional agreement and any final options or accessories that you wish, you will have a limited amount of time to pay additional security to maintain your sequential reservation for your Veemo. This will confirm an on/ about ship date, and be an opportunity to discuss the logistics details of your order.

Once your vehicle has completed assembly and quality assurance tested, your vehicle will be shipped via the method selected. You will be notified prior to shipping and fulfillment and any remaining balance is to be paid then.

General

Deposit Options:

Environmental

Specifications

Assembly and Maintenance

Veemo Warranty and Guarantee

Comfort and Safety

Sales & Delivery